JWL customization options for metal and wood handles

Customizations are not eligible for cancellation, refund or exchange.

Pre-payment is required for all custom orders.

Custom metal handles & cabinet pulls

Custom sizes (metal)

Metal handles or components do not come in custom sizes at this time.

Custom finishes (metal)

In some cases, metal handles can be custom-coated to a specific finish, with no minimum order quantities. Surcharges apply.

We limit our custom projects on metal handles at this time.

To request availability, please send details about your project by emailing [email protected]. Please include as much information as possible, including:

  • Sizes (based on our catalogue – reference SKUs if possible)
  • Quantities of each size
  • Desired colours for each size

Custom wood handles

Project details will be considered on a case-by-case basis. Please e-mail [email protected] with your specification requests, and we’ll see what we can do! Include information such as:

  • Exact, center-to-center length (see notes below)
  • Width profile (1″ or 3/4″ – no other options available)
  • Installation type (e.g. glass, solid door, fridge, etc.)
  • Wood type (white oak or black walnut)
  • Finish colour (matte clear or uncoated  – see notes below)

A 25% – 50% surcharge on MRSP will apply to all custom wood orders (dependent on volume).

Custom lengths (wood)

  • Custom lengths on wood handles may be considered for prepaid, minimum order quantities of 10 per type.
  • Custom, center-to-center lengths for wood handles can not exceed:
    • 36” in length on wide width wood handles
    • 26” in length on narrow width wood handles
  • Lead time of 3 weeks is required for all custom length orders, not including shipping time.

Note: exceeding the current lengths of our wood handles can compromise their strength. Wide profile options longer than 30 inches will work for light applications only. Wood handles longer than 30 inches should not be used on heavy or suction-grip doors.

Custom widths & profiles (wood)

  • Custom widths or profiles (i.e. shape) on wood handles are not available.

Custom finishes (wood)

  • Custom finish production on wood handles may be considered for prepaid, minimum order quantities of 50 per type.
  • Lead time of 6-8 weeks is required for all custom wood finish orders, not including shipping time.

We encourage customers to consider our uncoated wood handles for their customization needs.

Wood handles that have been sanded, finished or altered in any way by customers are not eligible for refund or exchange.