The shipping dispatch time is estimated to be 1-3 workdays after the confirmation of your order, if the product is in stock.
You will be notified if your purchased items are out of stock and provided with an ETA for delivery. You will have the choice to either wait for your items to be delivered or request a full refund.
Orders are delivered with UPS ground or Canada Post ground for standard shipping. Express and other shipping options are available at checkout.
All import fees, duties and foreign tax are not included with the online sale. These fees are charged at the discretion of Customs and are payable by the recipient.
JWL is not responsible for any courier delays or losses incurred by lost or damaged goods. In the case of an order being lost or damaged during shipping JWL will file a claim within 90 days of delivery and the proceeds will be paid out to the recipient upon settling the claim.